For SMB & mid-market businesses

Custom AI Chatbots Built For Your Business

Done-for-you AI chatbot and AI agent development. Customer service ticket deflection, after-hours lead capture, booking automation, sales qualification. Trained on your business, integrated with your stack, live in 14 days — then free for your first 30 days. Walk away if it doesn't pay for itself.

Operator-built · Live in 14 days · First 30 days on us

Prefer to talk? (516) 729-6547

Launch offer · limited
Get a custom AI chatbot. Free for your first 30 days.
  • We build, train, and launch — you pay $0 upfront
  • Run it live for 30 days, watch the deflections / leads / bookings come in
  • Pay only if it earned more than it costs. Otherwise walk away.
We can only onboard 2-3 builds per week. Qualified on the call — no hard sells.

Claim Your Free 30-Day Chatbot

Book a 20-minute discovery call. We will scope your use case, confirm integrations, and tell you whether the math works before either of us commits.

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You're In!

Pick a time on the next page. 20-minute call, no slide deck. We will walk through your use case and the math.


The leak

Generic chatbots leak revenue every day

Off-the-shelf platforms like Drift, Intercom, and Tidio promise instant AI. What you get is a generic chatbot that doesn't know your products, can't access your CRM, and gives the same canned answers every customer has already Googled. Custom-built AI chatbots are the answer — trained on your business, integrated with your stack, and accountable to real outcomes.

90%
of customer questions follow the same 20 patterns — the right AI chatbot deflects them all
(deflection = your team focuses on the hard 10%)
5min
average response time from typical SMB businesses
AI chatbots respond in <3 seconds, 24/7, with context
38%
of customers expect an instant response and bounce if they don't get one
Drift's State of Conversational Marketing report

What we build

Custom AI chatbots, not platform templates

Every chatbot we build is custom-designed for your business. We don't sell software seats — we build the system, train it on your data, integrate it with your stack, and stay accountable to the outcomes. Six use cases we ship most often:

Customer Service Chatbot

Deflects 60-90% of repetitive tickets (order status, returns, FAQs, account questions, hours, policies) while escalating the nuanced 10-40% to your human team with full conversation context. Trained on your help center, policies, and product docs.

Lead Capture & Qualification AI

Catches every prospect that hits your site, including the 38% that bounce in 30 seconds. Qualifies them with the exact questions your sales team would ask, books the qualified ones into your calendar, syncs everything to your CRM with full transcript.

AI Booking & Scheduling Agent

Handles inbound booking conversations, suggests time slots, confirms appointments, sends reminders, reschedules without human involvement, syncs to your calendar. Reduces no-shows by 60%+ with smart pre-confirmation messaging.

Sales Qualification AI Agent

Engages site visitors in real conversation about their needs, qualifies budget & timeline, books only sales-ready prospects, sends the rest to nurture. Built around your ideal customer profile, not generic BANT.

Internal Knowledge Assistant

An AI agent for your team that knows your SOPs, your CRM data, your past tickets, your contracts. Answers internal questions instantly so your operators stop digging through Slack history and Drive folders.

Custom AI Agent for Your Workflow

Most of our work doesn't fit a category. If your problem is "this manual process eats 10+ hours a week," we scope it, build a custom AI agent for it, and ship it. Discovery call shows whether the math works before either of us commits.


The process

From your use case to live in 14 days

Three steps. Done-for-you. You approve every conversation flow before it goes live.

Step 1

Discovery & audit

Days 1-3

We map your use case, audit your help docs / product data / current tools, identify the integrations needed (CRM, calendar, ticketing, knowledge base), and write the conversation specification. You approve scope before we start building.

Step 2

Build & train

Days 4-10

We build the AI chatbot, train it on your data (RAG over your docs, fine-tuning where relevant), wire integrations (GHL, HubSpot, Salesforce, Zendesk, Intercom, Calendly, Stripe, whatever you have), and write the escalation logic. You see the bot working in our staging environment.

Step 3

Launch & optimize

Days 11-14, then ongoing

We deploy to production, monitor every conversation, swap underperforming responses, and report monthly on deflection rate, booked meetings, captured leads, and attributed revenue. New conversation variations added every quarter to handle edge cases as they emerge.


Where we fit

Custom-built vs. platforms vs. DIY

Realistic comparison of your options for adding AI chatbots to your business.

AI Chatbot Service Stack Comparison
OptionCostWhat you actually get
Drift / Intercom / Tidio $80-$2,500/mo A chatbot platform. You configure flows, write responses, train it, integrate it, and tune monthly — or it sits half-built and generic.
ChatGPT / Claude embedded $20-200/mo + dev time A general AI model that doesn't know your business. Requires significant engineering to make it production-ready (RAG, escalation, CRM sync, brand voice).
Botpress / ManyChat / Voiceflow $50-500/mo + build time Visual flow-builders. You still have to design every conversation tree by hand. Becomes unmaintainable past 50 flows.
Marketing or AI agency $3,000-8,000/mo Agency configures off-the-shelf platforms. Email/SEO/social bundled, chatbot gets a fraction of the team's attention.
The 5x Guarantee
5x your investment in 90 days, or we refund

If attributed outcomes (deflected tickets, captured leads, booked meetings, recovered revenue) do not exceed 5x your total investment after the first 90 days, you can cancel and we refund the most recent month of retainer. We discuss exact pricing on the discovery call — the math has to work for both of us.


Fit check

Who this works for

Honest qualifier. If you do not match the criteria on the left, we will tell you not to hire us.

This works if

  • You handle 100+ customer conversations per month (chat, email, phone, tickets)
  • You have a CRM or business system (any of: GHL, HubSpot, Salesforce, Zendesk, Freshdesk, Calendly, etc.)
  • You have documented processes, FAQs, or knowledge to train an AI chatbot on (even informal docs are fine)
  • Your business has the capacity to take 5-15 more qualified conversations per week
  • You want one custom-built system, not a stack of off-the-shelf tools

This does not work if

  • You're looking for the cheapest possible chatbot — we are not the lowest-cost option
  • You want to build the chatbot yourself with our help — we are done-for-you, not consulting
  • You need a consumer-facing entertainment or roleplay chatbot — we only do business outcomes
  • Your use case is fully solved by a $50/mo off-the-shelf platform — we will tell you to use that

Who we are

Operator-built, not agency-bundled

Hawk Eye AI is run by Anthony Kamycki, an operator who builds custom AI systems for SMB and mid-market businesses. Not a sprawling agency, not an offshore dev shop. You work directly with the person who scopes your project, writes your training data, configures your integrations, and stays accountable for the outcomes.

We build custom AI chatbots, customer service AI, AI agents, and conversational AI for businesses that are tired of paying $3K/mo to agencies for generic templates. One focus, US-based, performance-aligned.


FAQ

Real questions, direct answers

How is this different from Drift, Intercom, or Tidio?
Drift, Intercom, and Tidio are platforms. You still have to configure them, write the conversation flows, train responses, and tune them month over month. We build the entire system custom — trained on your products, your tone, your edge cases. The result is an AI chatbot that handles real questions the way you would, not generic canned responses.
Can I just use ChatGPT or Claude on my website?
Out of the box, no. ChatGPT and Claude are general models. They don't know your products, pricing, policies, hours, or how to escalate to your team. We build the integration layer that makes them work for your business — RAG over your documents, escalation rules, CRM sync, conversation memory, and your brand voice.
What use cases work best?
Customer service ticket deflection, after-hours lead capture, booking and appointment scheduling, internal knowledge assistants, and sales qualification. We do not build entertainment chatbots, consumer-facing celebrity bots, or anything we can't tie to measurable business outcomes.
How long until it's live?
14 days from signed agreement to production. Discovery and audit in days 1-3, build and training in days 4-10, integration and conversation testing in days 11-14. After that the bot runs and we report monthly on deflections, leads captured, and attributed outcomes.
What platforms can you integrate with?
Any system with an API. Standard integrations: GoHighLevel, HubSpot, Salesforce, Zendesk, Freshdesk, Intercom, Slack, Microsoft Teams, Calendly, Cal.com, Stripe, Shopify, WordPress, Webflow. If you have a custom internal tool, we build the connector.
What does this cost?
Performance-based hybrid pricing: a small fixed component to build and integrate the system, then a monthly retainer for ongoing optimization. We walk through exact pricing on the free discovery call after we see your use case, conversation volume, and integration scope. The math has to work for both of us.
Do you offer a guarantee?
Yes. If attributed outcomes (deflected tickets, captured leads, booked meetings, recovered revenue) do not exceed 5x your total investment in the first 90 days, you can cancel and we refund the most recent month of retainer.
What's the 30-day free offer — what's the catch?
We build, train, integrate, and launch your custom AI chatbot in 14 days at no cost upfront. You then run it in production free for the first 30 days. There is no setup fee and no retainer during the trial. If by day 30 the bot has not earned more than it would cost, you walk away — no clawback, no contract trap, no auto-renew. If it is working, performance-based pricing begins on day 31. The catch is bandwidth: we can only onboard 2-3 of these per week, and we qualify on the discovery call before we commit to building. If your use case is fully solved by a $50/mo off-the-shelf platform, we will tell you to use that.

One step

Get a chatbot built. Run it free for 30 days.

20-minute discovery call. Free. We will scope your use case, identify integrations, and tell you whether the math works. If we are the right fit, we build it — and you run it free for the first 30 days. If not, we recommend who is.

Claim My Free 30 Days →