Privacy Policy

Hawk Eye AI, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

When you submit our Free AI Automation Audit form or otherwise interact with us, we may collect:

• Personal Information: Full name, email address, phone number
• Business Information: Business name, business type (HVAC, plumbing, electrical, etc.), business size
• Communication Preferences: SMS consent status
• Inquiry Details: Description of your operational challenges
• Tracking Data: UTM parameters (source, medium, campaign) used to understand how you found us

2. How We Use Your Information

We use the information we collect to:

• Deliver your free AI Automation Audit and related services
• Contact you regarding your inquiry via email or phone
• Send SMS messages if you have opted in (see Section 3)
• Improve our website, services, and customer experience
• Analyze marketing effectiveness through UTM tracking data
• Comply with legal obligations

3. SMS/Text Messaging

If you opt in to receive SMS communications by checking the consent box on our form, the following applies:

• Consent: By checking the SMS consent box, you agree to receive SMS notifications, alerts, and marketing messages from Hawk Eye AI, LLC.
• Message Frequency: Message frequency varies based on your engagement and our services.
• Costs: Message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: You can opt out at any time by replying STOP to any message you receive from us.
• Help: Text HELP to +1 516-729-6547 for assistance.
• Carriers: Carriers are not liable for delayed or undelivered messages.

Your consent to receive SMS is not a condition of purchasing any goods or services from us.

No mobile information sharing: We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or mobile information collected through our SMS program to any third party.

4. Data Storage & Security

Your information is stored securely in our customer relationship management (CRM) system. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Encrypted data transmission (SSL/TLS)
• Access controls limiting data access to authorized personnel
• Regular security reviews of our systems and processes

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. We also capture UTM parameters from URLs to understand how visitors find our website. This data is used solely for marketing analytics and is not linked to your identity unless you submit a form.

6. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• CRM Platform: To manage leads and communications
• Email & SMS Providers: To deliver messages you have opted into
• Analytics Tools: To understand website traffic and user behavior

These providers are contractually obligated to protect your information and may only use it for the purposes we specify. We do not sell your personal information to third parties.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you request deletion of your data, we will remove it within 30 days, subject to any legal obligations to retain certain records.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at hello@hawkeyeai.io or call (516) 729-6547.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@hawkeyeai.io
• Phone: (516) 729-6547
• Website: www.hawkeyeai.io